Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may need to be done. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.
A note about Private Insurance
As a courtesy to our patients with dental benefit plans, we will submit necessary claim forms, and other information to your insurance company. If you prefer, you may wish to submit the claim yourself; as insurers process claims filed directly by patients faster than those filed by the service providers (dental offices). Your insurance policy however, is a contract between you, your employer and the insurance company. Payments for dental benefits are determined by a variety of factors, including the insured’s eligibility, limitations and exclusions (including preexisting limitations), how much you and your employer paid for the plan, and conditions of the specific dental plan. While we do our best to estimate what your insurance will pay, the final determination of payment will be made at the time the claim is processed. Our relationship as your healthcare provider is with you. Not all services we provide or may recommend are a covered benefit in all contracts.
Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.